Legal
Privacy Policy
At Heavy Machinery Solutions Inc., we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we handle information on our website.
1. Information We Collect
We collect data in two primary ways when you use our website:
- Direct Communication Data: If you contact us via email, phone, or an online inquiry form, we collect the information you voluntarily provide (such as your name, email address, phone number, and details regarding your machinery or parts request).
- Automated Log Data: Like most website hosts, our web server automatically logs standard technical data provided by your browser (such as your IP address, browser type, and time of access) strictly for system administration and security monitoring.
2. Cookies & Tracking Technologies
We use cookies, web beacons, and tracking pixels (including the Meta/Facebook Pixel) on our website.
These tracking technologies collect or receive technical and behavioral information from your browser (such as pages visited, links clicked, and interactions on our site). This information helps us analyze website traffic, measure the effectiveness of our marketing efforts, and deliver targeted advertising to you on third-party platforms like Facebook and Instagram.
3. How We Use Your Information
Any information collected automatically or voluntarily provided to us is used to:
- Respond to your inquiries, quotes, or customer service requests.
- Conduct direct business transactions and communications related to our heavy machinery sales, parts, or services.
- Analyze site traffic and user engagement to improve our website experience.
- Deliver, measure, and optimize targeted advertisements and custom audiences on third-party platforms.
- Maintain the technical integrity and security of our website.
4. Information Sharing & Disclosure
We do not sell or rent your personal information to third parties. However, we may share automatically collected data with third-party service providers and advertising partners (specifically Meta Platforms, Inc.) to assist us with website analytics, marketing, and cross-context behavioral advertising.
We may also disclose your information if required to do so by law or to respond to valid legal processes. Messages sent through the contact form are emailed to us.
5. Data Security
We implement reasonable administrative and technical security measures to protect any information submitted to us against loss, theft, unauthorized access, or misuse.
6. Third-Party Links
Our website may contain links to external sites (such as machinery manufacturers or shipping partners). We are not responsible for the privacy practices or content of those third-party websites.
7. Your Choices & Opt-Out Options
You have choices regarding how your data is collected and used for advertising purposes:
- Browser Cookie Controls: You can set your web browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable cookies, some parts of this site may not function properly.
- Meta/Facebook Opt-Out: You can adjust your ad preferences or opt out of interest-based ads directly through your account via Facebook Ad Settings.
- Industry Opt-Out Portals: You can opt out of collection and use of information for ad targeting from participating companies through industry platforms such as:
8. Contact Us
If you have any questions about this Privacy Policy or our tracking practices, please contact us at:
Heavy Machinery Solutions Inc.
Email: admin@heavymachinerysolutions.com